PICS Organization Name
Children's National Medical Center - Volunteer Services
Washington, District of Columbia
Jahdziah St. Julien '18, McKalah Hudlin '20
Children’s National Medical Center is a non-profit health care facility, 313 beds, providing total pediatric care to children from birth through 21 years of age regardless the race, creed, geographic boundaries or the parent’s ability to pay. The mission of Children’s National Health System is to improve health outcomes for children regionally, nationally and internationally, to be a leader in creating innovative solutions to pediatric healthcare problems and excel in Care Advocacy, Research and Education to meet the unique needs of children, adolescents, and their families.
The intern will serve on the support team of one of the most dynamic and innovative children’s health care institutions in the world. Specific responsibilities include:
Supervise the High School Volunteer Program: Approximately 45 high school students assist in Volunteer Services each summer. The principal responsibility of the intern is to lead and supervise these students. Duties include assisting in the training of high school volunteers; designing/performing college workshops for volunteers, ensuring volunteer competencies and compliance with regards to safety and service excellence, universal precautions and medical clearance; overseeing and coordinating high school volunteers’ hours and attendance; managing high school volunteers’ assignments including shadowing opportunities; monitoring each high school volunteer’s performance and providing feedback as needed; overseeing completion of the program – determining hours completed by each volunteer and ensuring each volunteer’s file is complete. In addition to functional responsibilities, the intern also serves as a slightly older role model for the high-schoolers and organizes college workshops for the students, a valuable contribution to this stage of their development.
Healthcare Shadowing Program: The Volunteer Services Department offers the intern opportunities to explore other areas/interests in the healthcare setting. The internship will provide weekly (4 hours a week) immersion into the practice of several of the principal pediatric specialties at CNMC, shadowing during the 10-week internship period many of the day-to-day activities of clinical healthcare professionals, including but not limited to surgeons, nurses, doctors and researchers. Volunteer Services staff will work closely with the intern to identify areas of interest and to coordinate the shadowing schedule.
Assist Volunteer Services staff with a variety of office projects/tasks: Duties include delivering flowers/balloons/baskets to patients; handling administrative tasks such as answering the phone, copying, faxing, scanning and data entry; assisting with compilation of data for annual reports; assisting with Main Atrium activities and events; filling in at the hospital Welcome Desk as part of the Service Excellence “I Can Help” program when needed.
We are seeking a mature and customer service-oriented individual who embraces being part of a team. The individual should have computer experience (PowerPoint, Excel and Publisher a plus) and good written and oral communication skills. We are looking for someone with leadership skills, who shows initiative, creativity, good organizational skills and is not afraid to ask questions.
Bilingual intern (Spanish) is preferred and previous experience with High School students is favorable.
Expected Start Time
Expected End Time
06/04/18 to 8/10/18 must be consecutive, non-negotiable
Meets Certificate Requirement
Applicant must be a US citizen.
Many interns stay in local college dorms or furnished apartments that are available for summer rentals. Previous PICS interns are the best source for current information.
Free of charge - performed by HR: background check, drug screen and 2 ppd tests (tuberculosis). The intern must present proof of vaccinations and current physical check-up. Intern must submit documentation of proof of immunity to chicken pox, polio, Tdap, measles, mumps and rubella. The two acceptable forms of documentation are the individual’s immunization record or results of blood work indicating titers for varicella, measles, mumps and rubella. (Blood work for this purpose MUST be performed by the individual’s physician.) Undocumented reports of having had these diseases DO NOT qualify as acceptable proof of immunity.
The hospital’s Occupation Health Department can administer the varicella, measles, mumps, rubella (MMR) and Tdap vaccination to interns free of charge to fulfill this health requirement.
New Employee Medical requirements are performed at Trinity Location (5 minutes walking distance of Children’s National)
I can confidently say that this internship has encouraged me to see healthcare from a holistic point of view.
—Jahdziah St. Julien '18
I find that community service, care, open communication and altruism are of the utmost importance. As a result of this service, I have grown a passion for the medical field outside of the typical careers and medical aspects. I realized the importance of service excellence and patient experience to a hospital, especially when children are involved.
—McKalah Hudlin '20